E-Communication Mania

It’s approximately 2pm on a Sunday and I have probably sent 50 e-messages today. This includes social media messages, text messaging and email. In comparison to other people, that is more than likely a very low number. Yet, it made me think about the high percentage of communication that is conducted electronically.

Instant Response Gratification

If I need to connect with a friend my preferred method of contact is always text. Calling is such a bother and once you get into a conversation the entire process is prolonged. Who has time for that? Plus, I usually get an instant response. Perfect. Sounds cold but this is true for most people. We talk when we meet – hopefully. None of us want to be one of those people constantly consulting their phone when meeting with friends or worse clients!

For business, my first choice is always email. Less of an instant response but the percentage is high that a response will be provided quickly. This is a bit more stressful because instant response gratification has become somewhat of a norm.

Social media is another good resource for “instant response gratification”. A post from a personal account almost always gets an instant like from someone. A post from a business account is hit or miss but it is more of a supplementary communication tool so it’s forgivable.

Still Writing Letters, but Watch your Etiquette!

Okay so now that we have established that e-communication is hot, how do we apply that favorably in order to streamline our work but avoid becoming robotic and impersonal? Everyone likes to get immediate feedback. Customers and candidates do not want to wait for an answer. That is the plus to communicating electronically. Everyone always seems to be available. The drawback is that it can lead to some confusion and lack of clarity. The positive is that it can lead to less confusion and more clarity. Huh?

Let’s break this apart. With the steady stream of messages, especially emails, many messages are missed just because everyone is dealing with high volume or they read between the lines of what is sent. The other caveat is that you always have to be careful of what you put in writing.

Everyone is not especially talented in the written word and how you communicate is always an indication of your professionalism or lack of. Grammar, spelling, and content should always be checked for correctness. In this hurried world, which is why we are communicating in this way to begin with, some of the basic rules of written communication are often violated.

It’s interesting because in days of old everyone wrote letters. Today we are back to writing letters it is simply that the delivery is much quicker. That being said, written communication is nothing new. The rules have not changed.

Have you ever sent an email to someone that should not have been on the recipient list because you mis-keyed and accidentally included them? This has happened to most of us and it’s not something that we are proud of. Apologies are usually in order but once the “send” button is pressed there is not much that can be done.

It is the same story with attachments. How many times has this happened? You boast a litany of reasons why the recipients need to check out the document as soon as possible only to have someone send you that dreaded message, “No attachment”. Ughh. Painful every time! Always attach before writing your message to help avoid this issue.

The problem with all electronic communication is that you cannot take it back, just like that letter or card you popped into the mailbox. That is why it is very important that you do some planning with every message that you write. Yes, every message. Even your personal Facebook® posts can have an impact on your business life.

Rules for Social Posts

What are some simple rules for social posts? Never post something that you would not be okay with “everyone” seeing. That includes your mom, your boss, your work colleagues, customers, etc. Everything is open game today. You may even be connected with some of your customers on your personal social media platforms. Pretty much it never goes away and there is opportunity for anyone to view. BCWYP – Be Careful What You Post!

Also be careful of what you share on social media. Some people share posts without even reading them. Read what you are sharing before you post to make sure it represents you and your company well. You would not want to share something that is not part of your belief and passion, therefore reading everything first is essential.

Although every company should have a written document on social media posting and make it clear to employees what is okay to post, some companies are lacking in this area. If you are unaware of what the posting policy is for your company, do not post on behalf of your company. It is very important that you are informed on what your company allows you to post when you are representing your company on social media or otherwise.

Keep it Beneficial and Interesting!

It is very plausible and even necessary to text and email with customers and candidates regularly. If you are not doing this you are missing out on a huge relationship-building medium. Keeping in touch electronically to make customers and candidates aware of opportunities and information that could benefit them is crucial. It is important to allow them to “opt out” and if they do, you should not message them again without first receiving permission.

With e-communication, keep people informed about your company and your products, but don’t overkill with a bunch of boring messages that are saying the same thing. Also, remember your social media and email etiquette. Don’t hound people that connect with you with constant and intrusive sales messages unless you want to be disconnected.

Machine Learning’ Predicts The FIFA World Cup 2018 Winner!

How can we forget Paul the Octopus who predicted the winner of the world cup in 2010 which had gone viral globally? The Octopus used the flags of both the teams, which were presented in front of him in a box before a game, and the winning team would be selected the box from which Paul would eat first. Paul had 12 correct predictions out of 14.

The result of any given sports game is unpredictable, yet we humans try and predict results either on the basis of statistical analysis, or simply a hunch. Predicting the winner of any a game is part of the game viewing experience and has been a crucial selling point for the betting industry since the beginning. Another interesting method to predict results of games has recently surfaced: Prediction by using Machine Learning, in which the winner of the game or the tournament is predicted by companies who’ve used several different algorithms to predict these results.

Below are some of the companies that used Machine Learning to predict the results of the FIFA World Cup 2018

Prediction by the Technical University of Dortmund In Germany

An algorithm was developed by a team which included researchers from German Technische Universitat of Dortmund, the Ghent University in Belgium, and the Technical University in Munich. The algorithm is fed data which ran approximately 100,000 simulations to predict Spain as the winner.

Prediction by a San Francisco Based Tech Firm – Unanimous AI

San Francisco based technology firm Unanimous AI tried, their hands on the this. Here is what their Founder & CEO had to say “These predictions were generated using swarm A.I. technology” Further, the founder & CEO stated that “This means it uses a unique combination of human insights and artificial intelligence algorithms, resulting in a system that is smarter than the humans or the machines could be on their own. It works by connecting a group of people over the internet using A.I. algorithms, enabling them to think together as a system, and converge upon predictions that are the optimized combination of their individual knowledge, wisdom, instincts, and intuitions”. The final outcome of their simulation pointed that Germany will defeat Brazil in the finals.

Prediction by Goldman Sachs

Technology Teams within this American multinational investment bank, have also tried its hands on predicting the FIFA World Cup winner of 2018, and their machine learning program has given them a final test result. The winning team predicted by Goldman Sachs, using machine learning in Brazil.

Tips to Computer Maintenance to Keep the Device Functioning

A very few things can make your laptop or computer worse. Things that may take a day can result in frustration of weeks to get things working. This is because the operating systems also take time to recognize changes and there is a need to install the updates. Sometimes, disconnecting is really bad that there may be a need to nuke effectively and begin a clean install as fresh.

The common maintenance issues with the computer may be avoided with the maintenance computer tips. It is vital to keep the computer in top condition. There is a need for regular device maintenance and smooth running of node, so that unauthorized intrusions such as viruses may be kept away. Here are the tips to keep your laptop or computer running optimally:

Tips for Computer maintenance software includes:

Check regularly for updates from manufacturers and ensure proper installation. If you leave them ignored, you computer is available for hacks, especially as it is connected online. Set a monthly or weekly schedule to ascertain operating systems are up-to-date.
Run reports of network system to identify any data abnormal activity. Automate the system reports so that the backing up process also sends a report daily, telling you a recent file updates.
Update IT policies and office as the technologies keep changing and remind the coworkers to follow. Replacing or update of software is best done as a timely manner. Failure to update leaves the PC open to hackers and virus-writers to take advantage. Update the firewall and virus definitions to work with intrusions. Use the online backup tools for recovery and data preservation regularly.

Tips for Computer maintenance for hardware include:

Give regular cleaning by dusting the keyboards. Keep the dirt and dust away so that the power unit and the fan do not get stuck. Use a compressed air spray for dust cleaning.
Ensure proper hardware is used. Network slowdown may happen over time on using outdated equipment. Always keep your hardware in a dry, secure area to prevent data loss or damage disasters such as breach or flood.
Keep adequate free disk space. This is because if the disk space is full, the performance is slow or it may freeze, creating user interruptions. Free up space and move to cloud backup account the archived files. Disconnect unauthorized hardware and ensure necessary firewall protects the administration and enjoy unimpeded access to exposed network.